Privacy policy

Privacy Policy for Mixmrt Zambia

Effective Date: 20-April-2024

Introduction Engicell Technology Limited (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and share information about you when you access our website (www.mixmrt.com/zm) and use our associated mobile application, Mixmrt.

Information We Collect

  • Personal Information: We collect personal information that you provide to us directly, such as when you register for an account, make purchases, contact customer support, or participate in promotional activities. This may include your name, email address, postal address, phone number, and payment information.
  • Usage Information: We automatically collect information about your interactions with our services, including the pages you visit, the time and duration of your visits, and the links you click. We may also collect information about the browser and device you use to access our services, including IP address, browser type, device type, and operating system.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your activity on our site and mobile application. These technologies help us improve our services, personalize your experience, and monitor the effectiveness of our advertising.

How We Use Your Information

  • To provide, maintain, and improve our services.
  • To process transactions and send you related information, including confirmations, receipts, and user experience surveys.
  • To communicate with you about products, services, offers, promotions, rewards, and events offered by Mixmrt and others, and provide news and information we think will be of interest to you.
  • To monitor and analyze trends, usage, and activities in connection with our services.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Engicell Technology Limited and others.

Sharing Your Information

  • Third-Party Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Legal Compliance and Protection of Rights: We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, and safety of our users, the public, or Engicell Technology Limited.

Your Rights Depending on where you reside, you may have certain rights regarding the personal information we hold about you, including the right to access, correct, or delete the information, as well as the right to object to or restrict certain processing activities.

Security We implement reasonable measures to help protect the security of your information and take reasonable steps to verify your identity before granting access to your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

Contact Us If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Engicell Technology Limited, 5622/A Kalundu, Lufubu Road, Lusaka, Zambia
Phone: +260 772158545